BWC Web: For Everyone
Our BWC Web ordering platform gives you immediate access to professional-quality photographic products without the need to install any software. This convenient browser-based system is designed for both casual users and professional photographers who need a simple, efficient ordering process.
Features & Benefits:
- Instant: Order directly through your web browser with no downloads or installation required
- No Account Necessary: Continue as a guest or log in with your BWC account
- Flexible Payment: Pay by credit card as a guest, or use your BWC account with pre-arranged payment terms
- Familiar Interface: Powered by the same ROES core technology as our professional software, making it easy to use
Who Should Use BWC Web?
- Customers who received digital files from their photographer and want high-quality prints
- Photographers looking for a quick way to order without installing software
- Anyone needing fast, professional printing
- Professional customers who prefer browser-based ordering over desktop applications
ROES: For Professional Photographers
ROES (Remote Order Entry System) is our premium software solution designed specifically for professional photographers who need advanced ordering capabilities and access to our complete product catalog. This powerful tool has been the industry standard for professional labs for years, offering the precision and control that serious photographers demand.
Products Available Through ROES
Prints
Choose from Fuji Crystal Archive Luster, Glossy, Pearl and Silk or Fine Art Hahnemühle
Albums
Full wrap covers, acrylic front covers, window openings, and personalized imprinting
Canvas
Quality Fine Art Canvas with professional mounting and stretch options
Specialty Items
Dye sublimation and Photographic options. Great for add on and gift items.
Mounting & Finishing
Enhance the value of your prints with mounting on a variety of substrates
Retouching Services
Retouching services available with BWC retouchers
Features & Benefits:
- Complete Product Access: Order from our full range of professional products including prints, mounted and framed prints, albums, canvases, and specialty items
- Professional Workflow Tools: Custom cropping, rotation, color management, and advanced layout options
- Package Creation: Easily create custom packages and album designs
- Batch Processing: Efficiently handle large orders with intuitive batch tools
Getting Started:
- Become a BWC Member: Sign up for a free account to gain access to our professional software and services
- Download the Software: Once your account is approved and you have your account number, download and install ROES from your account dashboard.
- Launch and Configure: Open ROES and connect to BWC’s servers to browse our product catalog
- Start Ordering: Upload your images, select products, and customize your order
Direct Upload
Direct Upload provides a simple way to transfer your image files to BWC without requiring specialized software or a membership. This straightforward uploader is perfect for sending us a small number of large files or placing orders that don’t meet the minimum requirements of our other ordering platforms.
Features & Benefits:
- No Membership Required: Open to all customers without signup
- Simple Interface: Easy-to-use web form for quick file transfers
- Flexible File Support: Upload multiple file types in a single session
- No Minimum Order: Ideal for small orders like single prints
- Large File Handling: Support for files up to 500MB
- Compression Support: Use ZIP to bundle multiple images
Supported File Formats:
JPEG
TIFF
ZIP
How to Use Direct Upload:
- Launch Direct Upload from our website
- Complete the order form with your contact information and be sure fill in all boxes
- Submit your order and receive confirmation
- Contact us with any special handling requirements or product requests
After we receive your files, our customer service team will contact you if they need further information to complete your order. For special handling or specific product requests, please include detailed notes when submitting your order.
Direct Upload is ideal for customers who need to send us individual files without committing to a larger order or downloading specialized software. Orders placed through Direct Upload can be picked up at our Richardson location or shipped to your address.
Counter & Mail Services
For customers who prefer traditional ordering methods or require personalized assistance, BWC offers both counter service at our Richardson location. Our experienced staff provides hands-on service to ensure your images are produced exactly as you envision.
Counter Services
Visit our Richardson facility and work directly with our knowledgeable staff who can guide you through the ordering process and answer any questions. Our counter services offer:
- Face-to-face consultation with experienced photo professionals
- Immediate assistance with file preparation and product selection
- Expert advice on paper types, finishes, and presentation options
- Review of your images before processing
- Convenient pickup of completed orders
Counter Services
Monday - Friday: 9:00 AM - 5:00 PM (Central Time)
745 S. Sherman Street
Richardson, TX 75081-4029
Easy Ordering Options for Any Need
At BWC Printmakers, we offer multiple ways to place your order, each designed to fit your specific needs, whether you’re a professional photographer, a business, or an individual customer. With 50 years of experience serving the photographic community, we’ve developed flexible ordering systems that make it easy to get the highest quality prints and services.
| Ordering Method | Best For | Account Required? | Key Benefits |
| BWC Web | Individual customers, photographers who need simple ordering | No - can order as guest | Browser-based, no downloads, works on any device |
| ROES | Professional photographers with regular ordering needs | Yes - BWC membership | Comprehensive product selection, powerful editing tools, package creation |
| Direct Upload | One-time orders, single or multiple files | No | Simple file transfer without minimum order requirements |
| Counter & Mail | Customers who prefer in-person service or mail orders | No | Hands-on assistance from our expert staff |
Not sure which option is right for you?
Our customer service team is always available to help guide you to the best ordering method for your specific needs. Call us at 214-528-4200 or email us at support@bwc.net
